Privacy policy

What We Collect

When you place an order with Apotheum, we collect:

· Your name

· Email address

· Shipping address

· Phone number (optional, for delivery updates)

· Payment information (processed securely by Shopify Payments; we never see your full card details)

How We Use Your Information

We use your information solely to:

· Process and ship your order

· Send order confirmations and tracking updates

· Respond to customer service inquiries

· Send marketing emails (only if you opt in via our newsletter signup)

We Never

· Sell your data to third parties

· Share your information with anyone outside of what is necessary to fulfill your order (e.g., Australia Post for shipping, Shopify for payment processing)

Marketing Emails

If you subscribe to our newsletter, you may receive occasional emails about new scents, restocks, or special offers. You can unsubscribe at any time via the link at the bottom of any marketing email.

Cookies

Our website uses cookies to remember your cart and improve your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

You may request:

· A copy of the personal data we hold about you

· Correction of any inaccurate information

· Deletion of your personal data (subject to legal retention requirements for financial records)

To exercise any of these rights, email Support@apotheum.com.au